05255-Ashraf

Summary/Objective:
Ashraf Ayman Mohamed Zaki expresses a career objective centered on contributing to organizational growth while pursuing personal ambitions and continuous learning.

Work Experience:

Freelance Video Editor
Freelance Content Creator at Rawabet
Financial Crime Analyst at HSBC
Investigation Officer at EasyLease
Investigation Officer at SAIB Bank
Retention Specialist at Concentrix
Military Service in the Egyptian Armed Forces
Outbound Team Leader at Majorel
Customer Service Representative at Teleperformance
Summer Banking Training at National Bank of Qatar
NGO Internship at Land O’ Lakes
Educational Background:
Bachelor's degree in Economics and Foreign Trade from Helwan University, graduated in 2018.

Skills:

Proficient in Video-Shooting, Video-Editing, Color-Grading, and Script Writing.
Translation and Transcription skills.
Proficient in Microsoft Office, including Excel with Macro-building capabilities.
Data Analysis and Visualization skills.
Basic knowledge of SQL, Power BI, and web development tools.
Strong problem-solving skills and flexibility in technical assistance.
Achievements/Awards:

Certified as an Anti Money-Laundering and Anti Finance-Terrorism Officer by HSBC.
Implemented efficiency-enhancing systems like the QR ordering system and QR filing system.
Achieved high success rates in loan granting across different industries.
Developed retention scripts and achieved high customer retention rates.
 

Career Progression:
Demonstrates a progressive career trajectory from customer service roles to specialized positions in financial crime analysis and investigations, showcasing adaptability and skill development.

Consistency and Accuracy:
The CV demonstrates consistency and accuracy in detailing work experiences and educational background.

Strengths:

Strong interpersonal and communication skills.
Proficiency in technical skills, including video editing, data analysis, and Microsoft Office.
Effective problem-solving abilities and adaptability to various roles.
Areas for Improvement:

Providing more specific details about achievements and responsibilities in each role could enhance the CV's impact.
Adding information about professional memberships or affiliations could further demonstrate involvement in relevant communities.
Soft Skills:

Pressure tolerance
Decision making
Time management
Conflict resolution
Team player
Leadership and assertiveness
Adaptability

Professional Summary:
Ashraf Ayman Mohamed Zaki is a versatile professional with a diverse background spanning customer service, financial crime analysis, and content creation. With strong technical skills in video editing, data analysis, and Microsoft Office, along with effective communication and problem-solving abilities, Ashraf has consistently contributed to organizational success and efficiency. His proactive approach to learning and adaptability to various roles make him a valuable asset to any team.