49669-Ahmed

Summary/Objective:
Ahmed introduces himself as a content specialist with experience in crafting compelling content in both Arabic and English. He also mentions his background in commerce and interest in technology's potential to enhance lives.
Work Experience:
Freelance Graphic Designer and Copywriter (Jan 2023 - Mar 2023):
Collaborated with clients to create custom designs for various marketing materials.
Content Specialist at talabat (Mar 2022 - Sep 2022):
Responsibilities included auditing menu content updates, creating new menus, and writing/translating menu content for new vendors.
Account Advisor at talabat (Dec 2021 - Jan 2022):
Assisted newcomers in handling customer and partner inquiries efficiently and explained guidelines.
Account Advisor at talabat (Dec 2019 - Dec 2021):
Handled customer inquiries and complaints, resolved issues, and communicated with internal and external channels.
Technical Support Specialist at Telecom Egypt (Jul 2019 - Nov 2019):
Handled customer inquiries concerning services, technical issues, billing, and resolved complaints.
Educational Background:
Ahmed holds a Bachelor's degree in Business/Commerce from Helwan University, Cairo.
Skills:
Ahmed's skills include communication, problem-solving, troubleshooting, Microsoft Excel, content management, customer relationship management (CRM), and graphic design.
Achievements/Awards:
Not provided.
Publications/Presentations:
Not provided.
Professional Memberships/Affiliations:
Not provided.
Career Progression:
Ahmed's career progression shows a transition from technical support to customer service roles and eventually to content specialization.
Consistency and Accuracy:
The CV demonstrates consistency and accuracy in listing work experiences and educational background. However, providing specific achievements or quantifiable results could enhance this aspect.
Strengths:
Diverse experience in customer service, technical support, and content creation.
Proficiency in communication, problem-solving, and content management.
Ability to work effectively in dynamic environments and handle various responsibilities.
Areas for Improvement:
Providing specific achievements or projects could further highlight Ahmed's capabilities.
Including details about relevant professional memberships or affiliations could add credibility to the CV.
Soft Skills:
Ahmed's soft skills include communication, problem-solving, and customer relationship management.
 

Professional Summary:
Ahmed Abdelaziz Saleh is a versatile professional with experience in customer service, technical support, and content specialization. With a background in commerce and a keen interest in technology, Ahmed possesses strong communication and problem-solving skills. His diverse skill set, including content management and graphic design, makes him a valuable asset in various roles. Moving forward, Ahmed can further enhance his CV by including specific achievements and highlighting relevant professional memberships or affiliations to strengthen his profile.