57019-Asmaa

Summary/Objective:
Asmaa Mohamed is an experienced IT specialist with a strong background in Windows and MacOS environments, network troubleshooting, and cloud technologies. Skilled in technical problem-solving and customer support, she has a solid educational foundation in computer engineering and certifications in networking and cloud computing.

Work Experience:

Teleperformance: IT specialist (July 2021-present)
IT specialist for Etihad Airways: 1st Line Support (May 2022-present)
Apple Care IT specialist (Dec 2021-May 2022)
IT specialist (July 2021-Dec 2021) at an undisclosed company
Cloud presales engineer at Atos (April 2021-July 2021)
Educational Background:

National Telecommunication Institute (NTI): CCNA Routing & Switching, MCSA: Windows Server 2016, MCSE: Private and Public Cloud Computing (Dec 2020-Mar 2021)
Faculty of Engineering (Al-Azhar University): B.Sc. in Computer and Systems Engineering (2015-2020)
Skills:

Technical Skills: Python, Linux, HTML & CSS & Bootstrap, Problem Solving, Open ERP (Odoo), XML
Soft Skills: Team collaboration, Fast Learner & Hard worker, Analytical thinking, Time Management, Commitment to deadlines
Achievements/Awards:

JAMF100 certified
Excellent grade in Graduation Project
Publications/Presentations:
None mentioned in the provided CV.

Professional Memberships/Affiliations:
IEEE (student branch): Web Technical Member

Career Progression:
Demonstrates progressive roles from an IT specialist to a cloud presales engineer, showcasing adaptability and growth in the IT industry.

Consistency and Accuracy:
The CV presents a clear and consistent overview of Asmaa's work experience, education, skills, and achievements.

Strengths:
Strong technical skills in IT systems, network troubleshooting, and cloud technologies. Proven ability to work in diverse IT environments and handle multiple responsibilities effectively.

Areas for Improvement:
While the CV outlines technical skills comprehensively, additional details on specific projects or outcomes achieved in each role would enhance the impact.

Soft Skills:
Asmaa demonstrates excellent soft skills such as teamwork, adaptability, problem-solving, and time management.

Professional Summary:
Asmaa Mohamed is a dedicated IT specialist with a robust background in system administration, network troubleshooting, and cloud technologies. Her hands-on experience with Windows, MacOS, and cloud platforms, coupled with certifications in networking and cloud computing, reflects a strong technical foundation. With a proactive and analytical approach, Asmaa consistently delivers effective solutions and maintains a high level of customer satisfaction. Her blend of technical expertise and soft skills makes her a valuable asset in dynamic IT environments, poised for continued growth and contributions in the field.